Welcome to JAUCE. We deeply value the privacy of our users and are committed to ensuring the protection of your personal information. This Privacy Policy provides a comprehensive overview of how we handle your data, emphasizing transparency and trust.
Information We Collect
To offer superior services, we gather the following types of information:
Personal Details: Name, email address, shipping address, and other relevant details.
Usage Details: Browsing history, search queries, and other related data.
Transaction Details: Payment methods, order history, and transaction logs, which will be retained for seven years in compliance with Japanese law.
Technical Data: IP address, browser type, and other related technical details.
How We Use Your Information
We utilize your data to:
Provide, maintain, and enhance our services.
Process your shipment orders.
Process and manage transactions, sending notifications related to them.
Offer customer support and address inquiries.
Monitor, analyze, and understand usage patterns and trends.
Engage in marketing and promotional activities, but only with your explicit consent.
Data Protection and Security
We prioritize the security of your data, employing encryption, SSL for data transmission, and other robust measures to guard against unauthorized access.
Our security practices undergo regular reviews to ensure the ongoing safety of your data.
Cookies and Tracking
We employ cookies and similar tracking technologies to improve user experience and analyze website traffic. Specifically, we use Analytical Cookies and Usage Cookies.
Information Sharing
We pledge not to sell or rent your personal information to third parties.
Certain information may be shared with trusted service providers and partners to support our services. This includes, but is not limited to, shipping companies and payment processors.
We may disclose information if mandated by law or in response to legitimate legal requests. As per Japanese law, if you have a transaction with JAUCE, we are required to retain your transaction data for seven years.
Third-Party Links
Please be aware that our website might contain links to external sites. We do not hold responsibility for the privacy practices of these third-party sites.
Updates to This Privacy Policy
We may periodically update our Privacy Policy. If we make significant changes, we will notify you by posting a notice on our website. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.
Contact Us
Should you have any queries or concerns regarding this Privacy Policy, please reach out to our customer support at the link below:
If there’s a disagreement or issue related to this Privacy Policy, we’ll try to sort it out through discussion first. If we can’t resolve it that way, then the laws of Japan will apply. Any legal matters will be handled in the courts of Yonago, Japan. By using our services, you agree to this.
Consent
By utilizing our services, you grant consent to our collection, use, and management of your information as delineated in this Privacy Policy.
Thank you for entrusting JAUCE with your personal data. We remain steadfast in our commitment to safeguarding your privacy and ensuring a secure online experience.
